Important updates to ACT Awareness e-learning – Universal Security

Specialist Security Services

Threat Level: Substantial
020 7837 3535

Important updates to ACT Awareness e-learning


We’re always keen to hear feedback from the many thousands of you who have been using the ACT Awareness e-learning and app, particularly in terms of any suggestions or improvements you may have.

One piece of feedback that’s been increasingly clear of late is the need to make the course more accessible by including subtitles. So, we’re delighted to say that we’ve listened to that feedback and made the changes you’ve requested.

As of now, subtitles have been added to the course as a default option, so you will be able to activate them in order to improve access for those who need it.

That means when you access the intro page, you’ll now be able to see the total length of the course, the number of modules, whether sound is needed, options for transcripts or subtitles, and information on how to save your progress.

All in all, a much clearer introduction to ACT Awareness that should make for a more user-friendly experience for everyone.

You may also have seen the email we sent recently about some success for ACT Awareness at recent awards ceremonies.

ACT Awareness won TWO awards at the Outstanding Security Performance Awards held on 25 February 2021. The e-learning component won the Outstanding Security Training Initiative award, which recognises and rewards excellent contributions to learning in the security sector. And the ACT Awareness app, developed by Urim in partnership with NaCTSO and Marks and Spencer and launched only 12 months ago, won the Outstanding New Security Product award.

Plus, on 18 February 2021, the ACT Awareness e-learning was awarded one of the top awards in the Learning Impact category at the Learning Awards, which recognises businesses that have implemented any kind of learning intervention or learning programme that has had a measurable impact on outcomes.

As we look forward to the reopening of businesses across the country, is there a better time to ask yourself whether your business is protected and prepared? Are you using all the tools available to you to make sure your business stands out for leadership on security and counter-terrorism.

As well as the ACT Awareness e-learning and the ACT App, NaCTSO holds a strategic briefing the middle of each week with its ‘Wednesday Workshops’. With 80 organisations joining since the series began a month ago, from UK large enterprise to SMEs, you can join the conversation and learn about the importance of CT with live workshops and demonstrations of the App and e-learning technologies. To take part in the next workshop planned for March, email NaCTSOMailbox at:

As always, please do let us know of any suggestions for improvements you may have, or any comments you have may have about the e-learning or app in general.