Universal continually explore new ways of improving service delivery by adding value and reducing costs by improving our efficiency to benefit our clients.

We have a continual challenge to generate fresh ideas to win and retain contracts and seek to exceed customer requirements and meet future requirements rather than simply comply. Improvement and innovation, therefore, is a way of life within Universal and our Operations Department.

We design, develop, deploy and operate security services on behalf of our clients. 

Services available include:

• Security services
• Patrolling
• Security Consultancy
• Helpdesk
• Reception services
• Cleaning services
• Front of house concierge services
• Emergency procedures
• Inspection and testing of specified building equipment
• Maintenance and preparation of management information
• Post Room Services
• HR assistance
• Delivery monitoring and Management Support
• Training Services
• Security Risk Assessment