We look to provide a flat Account Management structure providing short escalation routes for speedy problem resolution.

All security officers are fully vetted, licensed and trained. This provides our client with consistency of staffing, customer service and enhanced staff knowledge supported by highly knowledgeable innovative and supportive Universal management.

Our standard operating procedures for recruitment and vetting are fully compliant with BS7858 and the Modern Slavery Act, and all strategic partners and suppliers undergo a robust selection process to ensure their policies and procedures meet our exacting standards, particularly regarding environmental, health and safety and corporate social responsibility.

Our management team will look after:

  • TUPE Process
  • Induction training
  • Communications/Line Management
  • Uniforms
  • Recruitment
  • Staff Retention Rates
  • Training/CPD